Controller

Muhammad Arsalan (Einfach Solutions)
Stefan-Moser-Straße 6/5
9500 Villach, Austria
E-mail: einfachsolutions.at@gmail.com

Server logs

When you access this website, the hosting provider processes technical information (e.g. IP address, date/time, page accessed, user agent) in server log files. Purpose: operation, error analysis and protection against misuse (Art. 6 para. 1 lit. f GDPR).

Contact

Contact via WhatsApp

If you contact us via the WhatsApp link provided on this website, we process the data you transmit (e.g. phone number, message content, name/profile information) to handle your enquiry (Art. 6(1)(b) GDPR – pre-contractual measures/contract, or Art. 6(1)(f) GDPR – communication). The provider is WhatsApp Ireland Limited. Data may be transferred to third countries (in particular the USA). More information: WhatsApp Privacy Policy.

If you contact us by e-mail or via the contact form, the data you provide (name, e-mail address, phone number, message) as well as, for technical reasons, your IP address and user agent are processed for handling your enquiry (Art. 6 para. 1 lit. b or lit. f GDPR). Data will not be passed on unless this is necessary to process your enquiry (e.g. to the hosting / e-mail service provider).

Cookies

This website uses only technically necessary cookies or local storage by default (e.g. for cookie settings). Optional cookies or comparable technologies for external services are only used after your explicit consent.

External services (Google Maps)

After your consent, this website can display a map via the Google Maps service. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. In doing so, technical data (e.g. IP address, browser information) is transmitted to Google and Google may set its own cookies.

The integration of Google Maps is based solely on your consent (Art. 6 para. 1 lit. a GDPR), which you give via the cookie/consent banner or the “Load map” button. You can withdraw your consent at any time by deleting your browser data (cookies/website data) or adjusting your browser settings.

Data may be transferred to third countries (in particular the USA). For details please refer to Google’s privacy policy: https://policies.google.com/privacy

Storage period

We generally store contact enquiries (email, contact form) until the request is fully processed and then for up to 6 months, unless legal retention obligations or legal claims require longer storage. If a contractual relationship is established, data is processed for contract performance and then retained in accordance with statutory retention periods (e.g. in Austria, tax/business records are typically retained for 7 years).

Server log files are stored by the hosting provider for a limited period (e.g. up to 14 days) and then deleted or anonymised, unless security incidents require longer retention.

Your consent decision for external services (Google Maps) is stored in your browser (LocalStorage) until you revoke it (e.g. by deleting site data).

Offline data processing (contract handling)

In connection with quotations, orders, invoicing and accounting, we process personal data of customers and contact persons (e.g. name, address, contact details, service and invoice data). The legal basis is Art. 6(1)(b) GDPR (contract/steps prior to entering into a contract) and Art. 6(1)(c) GDPR (legal obligations, e.g. retention duties). Recipients may include (where necessary) tax advisers, banks as well as IT/hosting and email service providers.

Your rights

You have, among other things, the right of access, rectification, erasure, restriction of processing, data portability and the right to object. You can withdraw any consent you have given at any time with effect for the future. You can also lodge a complaint with the Austrian Data Protection Authority: Austrian Data Protection Authority, Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at.